Hello there, I’m Guru.
Lead Product Designer at 
crafting conversational experiences for humans and AI agents across messaging and voice.
Salesforce
My six-year journey across academia, corporate, and startups involves creating impactful products, fueled by a dedication to inclusive design, accessibility, and leveraging AI to amplify human productivity.
Projects
Case studies need a password. Try out the interactive screens made with code.
Outbound Messages
Enabling businesses to deliver personalized, interactive customer experiences through WhatsApp and other messaging platforms.
Admin Experience
New Messaging Component
What’s your type?
Create a new messaging component tailored to your needs using one of our component types.
2
3
BackNext
Service Representative Experience
New Message
Selected Messaging Component:
Order Delivery Update
CancelSend
End-User Experience
Dear Jennifer,
Great news! Your order #114-094354 has been shipped and is on its way to you. You can expect delivery by Wednesday. To track your package and stay informed about its status, please click on the following link.
If you have any questions or need further assistance, please feel free to reach out to our customer service team. We're here to help!
Track Order
Sounds good, thank you.
Omni-Channel Inbox
Empowering thousands of service and sales teams to handle customer interactions seamlessly across communication channels on both desktop and mobile devices.
Access Case StudyRead Documentation
Hello, I’m missing loyalty points from my last purchase. Can you help me with this?
Marcus Brown • 2:24 PM
Conversation transferred to Loyalty Programs Queue
Zeynep Özkan joined the conversation
Hello, Marcus! Thank you for reaching out to Opulent Wardrobe. I apologize for the inconvenience regarding your loyalty points. Could you kindly provide your order number so I can assist you promptly?
Zeynep Özkan • 2:25 PM
Yes, I believe the order number is 487-9FK. I made the order on September 15th.
Marcus Brown • 2:26 PM
I appreciate the information. Please give me a moment to investigate this matter for you.
Marcus, thank you for your patience. It appears there was a system error with your loyalty points. To resolve this swiftly, I will update your account, but I do require a signed confirmation form for our records. You can sign this form electronically.
Zeynep Özkan • 2:28 PM
Could you please send me the form? I’ll sign it in the next 15 minutes.
Marcus Brown • 2:29 PM
Inbox - Compact Sidebar
Cases
New
Case ID | Case Reason | Customer | Channel |
|---|---|---|---|
440125 | Sweater Care Issue |  Aisha Sharma |  Email |
440126 | Product Quality Concern |  Budi Setiawan |  Messenger |
440127 | Loyalty Program Questions |  Marcus Brown |  Bluesky |
440128 | Product Quality Concern | Jennifer Lovato |  WhatsApp |
440129 | Product Quality Concern |  Srey Oun Vann |  LINE |
440130 | Payment Issues |  Nazia Khan |  WeChat |
440131 | Return and Refund Process |  Aleksei Ivanov |  Signal |
440132 | Delayed Order Delivery |  Esmeralda Suarez |  Apple Messages |
Inbox
Marcus Brown
Loyalty Points Issue
•
Medium
•
Now
Aisha Sharma
Sweater Care Issue
•
High
•
3 minutes ago
Srey Oun Vann
Return Policy Clarification
•
Medium
•
17 minutes ago
Robert Martinez
Size Exchange Help
•
Low
•
2 hours ago
Codesign Marketplace
Enhanced discovery, organization, and management for project templates, design and Angular code components in Google’s web prototyping platform.
Access Case Study
Project Template
Android 14 & Material 3 Starter
Description
A foundational toolkit featuring Material Design components for Android, enabling designers to rapidly prototype experiences with advanced theming options and Material You customization.
Team
Material Design
Owners
Allie Lee, Donovan Smith
Documentation
https://m3.material.io/
Version
3.2
Last Updated on
November 22, 2023
Created on
April 10, 2022
Core Components
Dialog
Date Picker
Bottom Navigation
Bottom Sheet
Carousel
EditChoose Template
Component Marketplace
Components
6 results
Material Card
739 uses
Cashback Card
581 uses
Membership Upgrade
524 uses
Payment Methods
479 uses
Logging Card
452 uses
Order Card
445 uses
CancelAdd Selected
PreviewShare
The future has not been written.
There is no fate but what we make for ourselves.
gurudutt © 2025
gurudutt perichetla © 2025
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Currently Offline
Hello there, I’m Guru.
Lead Product Designer at crafting conversational experiences for humans and AI agents across messaging and voice.
Salesforce
My six-year journey across academia, corporate, and startups involves creating impactful products, fueled by a dedication to inclusive design, accessibility, and leveraging AI to amplify human productivity.
Projects
Case studies need a password. Try out the interactive screens made with code.
Outbound Messages
Enabling businesses to deliver personalized, interactive customer experiences through WhatsApp and other messaging platforms.
Admin Experience
New Messaging Component
What’s your type?
Create a new messaging component tailored to your needs using one of our component types.
2
3
BackNext
Service Representative Experience
New Message
Selected Messaging Component:
Order Delivery Update
CancelSend
End-User Experience
Dear Jennifer,
Great news! Your order #114-094354 has been shipped and is on its way to you. You can expect delivery by Wednesday. To track your package and stay informed about its status, please click on the following link.
If you have any questions or need further assistance, please feel free to reach out to our customer service team. We're here to help!
Track Order
Sounds good, thank you.
Omni-Channel Inbox
Empowering thousands of service and sales teams to handle customer interactions seamlessly across communication channels on both desktop and mobile devices.
Access Case StudyRead Documentation
Hello, I’m missing loyalty points from my last purchase. Can you help me with this?
Marcus Brown • 2:24 PM
Conversation transferred to Loyalty Programs Queue
Zeynep Özkan joined the conversation
Hello, Marcus! Thank you for reaching out to Opulent Wardrobe. I apologize for the inconvenience regarding your loyalty points. Could you kindly provide your order number so I can assist you promptly?
Zeynep Özkan • 2:25 PM
Yes, I believe the order number is 487-9FK. I made the order on September 15th.
Marcus Brown • 2:26 PM
I appreciate the information. Please give me a moment to investigate this matter for you.
Marcus, thank you for your patience. It appears there was a system error with your loyalty points. To resolve this swiftly, I will update your account, but I do require a signed confirmation form for our records. You can sign this form electronically.
Zeynep Özkan • 2:28 PM
Could you please send me the form? I’ll sign it in the next 15 minutes.
Marcus Brown • 2:29 PM
Inbox - Compact Sidebar
Cases
New
Case ID | Case Reason | Customer | Channel |
|---|---|---|---|
440125 | Sweater Care Issue | Aisha Sharma | Email |
440126 | Product Quality Concern | Budi Setiawan | Messenger |
440127 | Loyalty Program Questions | Marcus Brown | Bluesky |
440128 | Product Quality Concern | Jennifer Lovato | WhatsApp |
440129 | Product Quality Concern | Srey Oun Vann | LINE |
440130 | Payment Issues | Nazia Khan | WeChat |
440131 | Return and Refund Process | Aleksei Ivanov | Signal |
440132 | Delayed Order Delivery | Esmeralda Suarez | Apple Messages |
Inbox
Marcus Brown
Loyalty Points Issue
•
Medium
•
Now
Aisha Sharma
Sweater Care Issue
•
High
•
3 minutes ago
Srey Oun Vann
Return Policy Clarification
•
Medium
•
17 minutes ago
Robert Martinez
Size Exchange Help
•
Low
•
2 hours ago
Codesign Marketplace
Enhanced discovery, organization, and management for project templates, design and Angular code components in Google’s web prototyping platform.
Access Case Study
Project Template
Android 14 & Material 3 Starter
Description
A foundational toolkit featuring Material Design components for Android, enabling designers to rapidly prototype experiences with advanced theming options and Material You customization.
Team
Material Design
Owners
Allie Lee, Donovan Smith
Documentation
https://m3.material.io/
Version
3.2
Last Updated on
November 22, 2023
Created on
April 10, 2022
Core Components
Dialog
Date Picker
Bottom Navigation
Bottom Sheet
Carousel
EditChoose Template
Component Marketplace
Components
6 results
Material Card
739 uses
Cashback Card
581 uses
Membership Upgrade
524 uses
Payment Methods
479 uses
Logging Card
452 uses
Order Card
445 uses
CancelAdd Selected
PreviewShare
The future has not been written.
There is no fate but what we make for ourselves.
gurudutt © 2025
gurudutt perichetla © 2025